Testimonials

Executive Coaching

HCSC
Steve Betts – CIO

At the end of the day, I care about results — and Lucia and her team delivered the meaningful and lasting behavioral change in my leadership team that I was looking for. They quickly gained the trust and respect of my team with their insightful and direct engagement style. They used fact-based insights gained from multiple interviews, coupled with practical examples and role-playing exercises, to meaningfully change the behaviors of my team.
BDO
Stephen R. Ferrara, CPA – Partner, Chief Operating Officer @ BDO

High Performance Leadership is a great program for business leaders in any industry. It offers sensible, practical lessons along with research-based theory to back them up. Lucia’s passion and her deep expertise make it a compelling experience.
The UNITE Group plc
Geoffrey Maddrell – Chairman @ The UNITE Group PLC

I frequently refer to your successful intervention with our board, which has served us well; particularly as external market conditions have inevitably raised the temperature of concerns and activity in our board discussions. It would have had a hugely negative impact if our board had not been able to address difficult issues so robustly. Thank you on behalf of the UNITE board.

Keynote Speaking

Sodexho
Sandy Shaw – V.P. Talent Development

Susan is a dynamic speaker, and she provided 50 of our senior executives from around the world with substantive ideas they could take back to their own teams. The data she presented from her study of high-performing workgroups was particularly enlightening.
RSM McGladrey, Inc.
Robert Lindeman – Managing Director

Lucia takes a complex area and simplifies it with practical tools, processes, and concepts that can be readily applied at work (corporate, team, or individual level).

Executive Education

AAA Leadership Team Drager
Vijay Jain – CEO

Thank you for joining our AAA management meeting in Lubeck Germany. We all enjoyed the fruitful and insightful learnings and discussions. This experience helped us to become closer as a team.
Unilever
Sharon Rossi – V.P. Customer Development

Lucia quickly established credibility and rapport with my leadership team, and inspired them to engage fully in the session. The work we did with Lucia has been highly valuable throughout the year and frequently referenced.
TDC
Carsten Hojer – Finance Manager

Lucia is exceptional in pulling out value and good points of the material. Even basic things are seen in another light after the sessions.

Books

Stern’s Management Review Online
Gerry Stern

The book goes into many factors that explain the success of high-performing work groups, offering many case examples drawn from the extensive research. The insights of this book are readily accessible. The book is written in a to-the-point, very readable style. But most importantly, it offers some mind-broadening findings that, for some, may appear to be a challenge to conventional thinking. Speaking as an organizational consultant (www.futureorganization.com), as well as a reviewer, this book shines forth as offering some solid, although not altogether surprising, conclusions. Bottom line: highly recommended, well worth the reading.
Icarian, Inc.
Doug Merritt – President and CEO

What I found most compelling about eLeadership were the parallels that I feel I go through every day. I think that any CEO, from BOM to Internet, would benefit greatly from reading this book. It is filled with practical recommendations and immediate insights to help make your workforce your company’s most important asset.
Allergan, Inc.
David E. I. Pyott – Chairman of the Board, President and Chief Executive Officer

…points a direction that offers proven results and specific action steps that actually work.